Refund Policy

Effective Date: December 5, 2025

1. General Refund Guidelines

Our refund policy is designed to offer clarity and transparency for all travelers booking
holiday packages, accommodations, transportation, or adventure activities with us.
Refund eligibility depends on the type of booking, supplier policies, and the timeframe of cancellation.

2. Eligibility for Refund

Refunds may be considered under the following conditions:

• Cancellation is requested within the allowed cancellation period.
• No services such as hotel stays, transport, or activities have been utilized.
• The booking is not under a non-refundable category.
• Refunds are subject to approval from hotels, cab vendors, activity operators, and other third-party suppliers.

3. Non-Refundable Bookings

The following situations are strictly non-refundable:

• Last-minute cancellations (within 48 hours of travel start date).
• Packages booked under special discounts, festival offers, or promotional rates.
• No-show situations where the traveler does not arrive on the scheduled date.
• Cancellation of adventure activities due to traveler’s health or personal reasons.

4. Refund Timeline

If eligible, refunds will be processed within 7–14 business days.
Refund timelines may extend in cases where approvals from third-party vendors or banks are required.

5. Mode of Refund

Refunds will be issued using the same payment method used during booking, unless mutually agreed
otherwise. For international payments, currency conversion charges may apply.

6. Partial Refunds

In cases where only a portion of the service is canceled—such as one hotel night, one activity,
or a partial journey—refunds will be issued based on supplier deductions and actual utilization.

7. Refunds Due to Natural Causes or Unavoidable Situations

In case of natural calamities, roadblocks, weather issues, strikes, or government restrictions,
refunds (if applicable) will be processed based on:

• Hotel and vendor policies at the destination
• Actual expenses incurred for bookings already confirmed
• Alternative arrangements requested by the traveler

In some cases, refunds may not be possible, but we will try to reschedule the trip or adjust the package value.

8. Incorrect or Duplicate Payments

If you have made an incorrect or duplicate payment, please contact us immediately.
After verification, the excess amount will be refunded within 7 working days.

9. Contact for Refund Requests

If you wish to request a refund or need clarification regarding refund eligibility, contact us at:

Email: info@himachalhikers.in
Phone: +91 701 821 0502

10. Acceptance of Refund Policy

By booking any service with us, you agree to abide by the terms stated in this Refund Policy.
We recommend reading all sections carefully before confirming your reservation.